Optical center : avis clients

Excellent service, efficient, professional and friendly. Highly recommend

What an amazing place, great choice of glasses and friendly helpful staff. Adjusted my frame for free even though my sunglasses weren’t bought in the shop. Great vibe and a lovely experience.

Nikki was simply amazing. So professional and knowledgable. My ears feel perfect.

Outstanding service
I am very happy with the Richmond branch. I got really special help from everyone at hand from doing the test to ordering the glasses. Special thanks to Euan for all helpful tips.

Excellent customer service! Everyone was friendly and I felt like I could look at different options without feeling any pressure. I highly recommend this branch.

Euan and team are fantastic. I walked in trying to fix my raybans that had a screw gone and the lens had come off. Euan had a look quick look and offered to solve it for me, and within 7 mins found a screw fixed it, then had to cut it for it to look precise and sharp and handed over the pair to me. When I asked how much I owe him for this effort he just smiled and told me "thanks is good enough". Genuinely nice an kind service. I was looking around the shop and they have a wide range of designer wear that I will Come back for. All the best to this shop and their truly human service

Just been in to store and had a great experience, really kind and helpful lady tightened my glasses for me. Really quick and very kind of them

I felt very well looked after.The lady in the shop was so polite and offered me good prices on frames and lenses. I will definitely go back to Richmond.Thank you Ivanya.

Emmanuel was absolutely amazing helping myself and my sister getting prescription sunglasses. He was very attentive, patient and ensured we were happy with our purchase. Thank you so much!

Excellent, professional and friendly service provided by audiologist Basit. I feel reassured about my hearing. Thanks to Basit.

Came in here to get a pair of vintage sunglasses resized to my face. The young man who assisted me was extremely knowledgeable, professional, and did a fantastic job. I would recommend this place highly.

Came in here to get a pair of vintage sunglasses resized to my face. The young man who assisted me was extremely knowledgeable, professional, and did a fantastic job. I would recommend this place highly.

Great experience choosing new glasses at OC. Euan was very knowledgeable and gave great advice without any pressure to buy. Glasses were ready quicker than expected and I’m really pleased with them. Thanks

Great experience choosing new glasses at OC. Euan was very knowledgeable and gave great advice without any pressure to buy. Glasses were ready quicker than expected and I’m really pleased with them. Thanks

The lovely staff at the Richmond branch of Optical Centre happily replaced my sun glass lenses I had purchased elsewhere with some lenses I supplied. Totally free of charge and they were so helpful and lovely. Amazing service like that is sadly scarcely found in retail today so a big thank you :-)

The lovely staff at the Richmond branch of Optical Centre happily replaced my sun glass lenses I had purchased elsewhere with some lenses I supplied. Totally free of charge and they were so helpful and lovely. Amazing service like that is sadly scarcely found in retail today so a big thank you :-)

The lovely staff at the Richmond branch of Optical Centre happily replaced my sun glass lenses I had purchased elsewhere with some lenses I supplied. Totally free of charge and they were so helpful and lovely. Amazing service like that is sadly scarcely found in retail today so a big thank you :-)

Très bonne expérience